Accessibility Statement
Last updated: October 30, 2026
Our commitment
SecondAppraisal is committed to making our website and services accessible to everyone, including people with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the Level AA standard, and we treat accessibility as an ongoing effort rather than a one-time project.
What we do
- Use semantic HTML and label interactive controls so they work with screen readers and keyboards.
- Check the contrast of our text colors against WCAG AA in our automated build checks.
- Provide text alternatives for meaningful images.
- Design forms and the consultation flow to be operable without a mouse.
- Review new features for accessibility as part of our development process.
Need assistance or found a barrier?
If you have difficulty accessing any part of our site or services, or you'd like to request information in an alternative format, we want to help — and we'll work with you to provide the information, service, or transaction you need through an accessible channel.
Contact us
Email: support@secondappraisal.com
Call or text: (385) 218-6712
Please describe the issue, the page or document involved, and the assistive technology you're using (if any). We aim to respond within 5 business days. If your request is about a step in your consultation that has a deadline, tell us, and we will work with you to complete that step by phone, email or text before the deadline.
Ongoing improvement
We are reviewing our site and our consultation pages against WCAG 2.1 AA, and we fix the barriers we find. If a third-party component on our site doesn't fully meet our standards, we work to remediate it or provide an accessible alternative. This statement will be updated as our accessibility efforts evolve.