Utah Total Loss Appraisal

Get the fair value you deserve for your totaled vehicle in Utah

Utah law explicitly recognizes your right to retain an independent appraiser like SecondAppraisal — no special license required.

Utah Total-Loss Threshold
Total Loss Formula (TLF)
Appraisal Clause
Available in most policies
Fair Claims Settlement Practices
Utah Admin. Code R590-190-11; Utah Code § 31A-26-303
Official source
adminrules.utah.gov

Key takeaway

Utah's R590-190-11 hardcodes the methods an insurer may use to settle your total loss — and gives you a 30-day window to reopen the claim if the cash offer doesn't actually buy a comparable Utah-area vehicle.

How SecondAppraisal helps

  • Free consultation — we review your offer before you commit.
  • $1,000 minimum guarantee — if we accept your case and can't deliver at least $1,000 in additional value, you pay nothing.
  • Average increase: ~$3,260 across the appraisals we've negotiated.

How a total loss works in Utah

Insurance carriers use the Total Loss Formula (TLF). When the cost of repair (plus salvage value, in TLF states) crosses that threshold, your insurance company will declare your vehicle a total loss rather than authorize the repair. From that point, the dispute shifts from "will they fix it?" to "how much will they pay?"

Your appraisal-clause rights in Utah

Most US auto policies — including those issued in Utah — contain an appraisal clause that lets either you or the insurer demand a binding independent appraisal when you disagree on value. When invoked, you and the insurer each select a competent independent appraiser, and typically those two appraisers will agree to a new actual cash value. In the event those two appraisers are unable to agree on a value, the two appraisers can select an Umpire to break ties. Typically, you will split the cost of the third appraiser/umpire with the insurance carrier 50/50. In the event that the two appraisers are unable to agree on an umpire, the insured or the insurance carrier can petition a court with jurisdiction to select one. This rarely happens, but the chance isn't zero. The resulting valuation from any two appraisers and/or the umpire is binding.

Utah Insurance Code R590-190-11 — Total Loss Claims

Utah Insurance Code R590-190-11 governs how a total loss claim is to be settled. Within the R590 it specifically states the following: (1) When the insurance policy provides for the adjustments and settlement of automobile total losses for first party claimants on the basis of actual cash value or replacement with another of like kind and quality, one of the following methods must apply: (a) the insurer may elect to offer a replacement automobile which is a specific comparable automobile available to the insured, with all applicable taxes, license fees and other fees incident to transfer of evidence of ownership of the automobile paid, at no cost other than any deductible provided in the policy. The offer and any rejection thereof must be documented in the claim file; (b) the insurer may elect a cash settlement based upon the actual cost, less any deductible provided in the policy, to purchase a comparable automobile including all applicable taxes, license fees and other fees incident to transfer of evidence of ownership of a comparable automobile. Such cost may be determined by using: (i) the cost of two or more comparable automobiles in the local market area when a comparable automobile is available or was available within the last 90-days to consumers in the local market area; (ii) the cost of two or more comparable automobiles in areas proximate to the local market area, including the closest major metropolitan areas within or without the state, that are available or were available within the last 90-days to consumers when comparable automobiles are not available in the local market area; (iii) one of two or more quotations obtained by the insurer from two or more qualified dealers located within the local market area when a comparable automobile is not available in the local market area; or (iv) any source of determining statistically valid fair market values that meet all of the following criteria: (A) the source shall give primary consideration to the values of vehicles in the local market area and may consider data on vehicles outside the area; (B) the source's database shall produce values for at least 85% of the makes and models for the last 15 model years, taking into account the values of all major options for such vehicles; and (C) the source shall produce fair market values based on current data available from the area surrounding the location where the insured vehicle was principally garaged or a necessary expansion of parameters, such as time and area, to assure statistical validity. (v) if the insurer is notified within 30-days of the receipt of the claim draft that the first party claimant cannot purchase a comparable vehicle for such market value, the company shall reopen its claim file and the following procedure(s) shall apply: (A) the company may locate a comparable vehicle by the same manufacturer, same year, similar body style and similar options and price range for the insured for the market value determined by the company at the time of settlement; (B) the company shall either pay the difference between market value before applicable deductions and the cost of the comparable vehicle of like kind and quality which the insured has located, or negotiate and effect the purchase of this vehicle for the insured; (C) the company may elect to offer a replacement in accordance with the provisions set forth in Subsection R590-190-11.(1)(a); or (D) the company may conclude the loss settlement as provided for under the appraisal section of the insurance contract in force at the time of the loss. (c) when a first party claimant automobile total loss is settled on a basis which deviates from the methods described in Subsections R590-190-11.(1)(a) and (b), the deviation must be supported by documentation giving particulars of the automobile condition. Any deductions from such cost, including deductions for salvage, must be measurable, itemized and specified as to dollar amount and shall be appropriate in amount. The basis for such settlement shall be fully explained to the first party claimant.
As of Apr 29, 2026
Excerpt — full statute at official source.

Utah Department of Insurance

If you believe your insurer is acting in bad faith, you can file a complaint with Utah Insurance Department — Property & Casualty Division at 801-957-9305insurance.utah.gov.

How SecondAppraisal helps Utah policyholders

  1. Free consultation — confirm your offer is below fair market value before you commit.
  2. VIN-decoded option audit so every factory feature is credited.
  3. Accurate and appropriate comparable vehicle research.
  4. Line-by-line audit of the insurer's adjustments.
  5. Once you invoke the appraisal clause, we carry out the appraisal process.

Frequently asked questions

What is the total-loss threshold in Utah?
Utah's total-loss threshold is Total Loss Formula (TLF). Once repair costs (plus salvage value, where applicable) reach that threshold, your insurer is required to declare your vehicle a total loss instead of authorizing repair.
Can I invoke the appraisal clause in a third-party insurance carrier / at-fault insurance carrier claim in Utah?
Generally no — the appraisal clause is part of YOUR policy, not the at-fault driver's. If you are stuck with a third-party insurance carrier that refuses to negotiate, you can often switch to a first-party claim under your own policy and let your insurer pursue subrogation.
What does SecondAppraisal cost in Utah?
Your initial consultation is free. If we agree to be your appraiser, our service includes a $199 total-loss valuation report plus up to 2 hours of research and negotiation at $149/hour. Our clients average $3,260 in additional settlement value, and we only proceed when we believe we can secure at least $1,000 more — if we take on your consultation and can't deliver that minimum, you pay nothing.
How long does an Utah total-loss appraisal take?
Simple cases can take a few days up to a few weeks (2-3). Most settle within 1-2 weeks. Disputed cases may take 30 days or longer.

Ready to push back on a low Utah total-loss offer?

Start a free consultation in 5 minutes. Our clients average $3,260 in additional settlement value — and we guarantee at least $1,000 more or you pay nothing.

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